What is the new text message reference service? How does it work?
Scarborough Library has a new text message reference service. You can send the Library questions via text message (SMS), and a librarian will text you back with an answer.
How do I use Text a Librarian?
It’s easy. Just follow three simple steps:
Text your question to (681) 201-4898*
A librarian will respond as soon as possible!
Save us in your contacts and text us when you’re on the go.
*This number is for text only. To call the Library, dial (304) 876-5421 .
When can I text the Library?
The text reference service will be available during the regular reference hours:
|Fall & Spring Semesters
Sunday 4 p.m.- 7 p.m.
Monday-Thursday 9 a.m.- 7 p.m.
Friday 9 a.m.- 3 p.m.
|Summer and Intersessions
Monday-Friday 10 a.m.- 12 p.m.
If you text us after hours, your question will be answered when the next shift begins.
If the Library is closed for a holiday, weekend, event, or weather emergency, Text a Librarian will not be available.
How much does it cost?
The Library doesn’t charge a fee for using Text a Librarian; however, standard messaging and data charges from your cell phone service provider may apply.
Who is answering my texts?
Text a Librarian is staffed by reference librarians who work at Scarborough Library. We are real people (not robots!). So go ahead and text us. We're always happy to help!