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How can I renew my library materials?

1126 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jan 24, 2023    My Account Renew

You can call the Public Services Desk at 304-876-5421 or go to My Library Account online: https://shepherd.on.worldcat.org/myaccount. Use your Shepherd credentials to login. Community members can use their library card number and then set a password to login.

Please note: to renew materials online, they cannot be overdue.

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Can I request a book or article through Interlibrary Loan (ILL)?

1326 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jan 24, 2023    Interlibrary Loan

If you need a book, DVD, CD, or article not owned by Scarborough Library, you may submit an ILL request and we will borrow the materials from another library. Articles will be sent to your email and are yours to keep. Please go to the ILL webpage for more information https://www.shepherd.edu/library/library-interlibrary-loan/.

Please note: Interlibrary Loan privileges are available only to Shepherd University students, faculty, staff, and Scarborough Society members. Community patrons may request interlibrary loans through their Public Library. 

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How can students get help with their research assignments?

1444 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jan 24, 2023    Ask-a-Librarian Assignment Research

There are several ways you can contact us for help:

1. Check out our LibGuides for your subject or course: https://libguides.shepherd.edu/electronic_resources/alphabetical  

2. Chat/text/email a librarian using the link on the right side of the page.

3. Email your librarian directly. https://www.shepherd.edu/library/library-liaison/

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How do I place a hold on a book that is checked out?

1230 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jan 24, 2023    Hold

For best results, please use Firefox or Chrome.

Shepherd users must logon to the online catalog using their Shepherd logon credentials.

Community Borrowers must sign in to ‘My Account’ and enter their password. Please see below for instructions on "How To Create a Password"

  1. Locate the desired item in Shepherd’s Worldcat Discovery online catalog.
  1. Click the ‘Place Hold’ button on the item’s catalog record and submit the form.
  1. You will receive an email when the item is ready for pick up at the Public Services desk. Let the desk attendant know that you have an item on the "Hold Shelf". We strive to fill requests no later than the next business day. 
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How do I get on Shepherd's guest Wifi network?

1281 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jan 24, 2023    Wifi

If you are a community member using your own device, here is the link to access Shepherd's guest wifi: https://media.suweb.site/2016/10/Connecting-to-Guest-WiFi.pdf?v=1579184873.

If you are a Shepherd University student, faculty, or staff member, you must register your personal devices (laptop, tablet, phone)at the I.T. Help Desk located in the basement of Scarborough Library.

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How do I add money to my Rambler Card?

1161 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jan 24, 2023    Rambler Card

There are three ways to add money to your Rambler card:

1. Online at the Rambler website http://shepherdwellness.com/rambler-card/ . There is a $10.00 minimum deposit required. You will need to use the same address as the credit card you're using to pay.

2. In person at the Wellness Center front desk.

3. At the Business Office located on the second floor of Ikenberry Hall.

 

 

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Can I access library resources from my residence hall or off campus?

1097 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jan 24, 2023    Online Resources

Yes. Anyone can search the library's online catalog (Discovery) from home. Electronic journals and e-books may be accessed from home only by Shepherd University students, faculty, and staff. Please check out our online database list here: https://libguides.shepherd.edu/electronic_resources/alphabetical 
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Where can I drop off my books if the library is closed?

1114 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jan 24, 2023    Hours Book Drop

Library materials may be returned in the bookdrop located on the library's front porch.
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How do I print in the library?

1213 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jan 24, 2023    Printing

  • Login to a lab computer with your Shepherd username and password.
  • Send your job to either Library_Color or Library_Black_and White. The color and B&W printer/copiers are located near the Public Services Desk. Another B&W printer is on the third floor, north wall.
  • Make sure you have money on your Rambler card (Dining Dollars will not pay for print jobs).
  • Swipe your card at the printer/copier of your choice. The display will tell you how much money is available for printing. Click 'OK'.
  • You will see all jobs recently sent to the printer - select yours - it will be identified by your username.
  • Press 'Print'
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How do I log into the lab computers?

1107 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jan 24, 2023   

Use the first part (before @) of your Shepherd email and password.
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How do I return my library materials?

1198 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jan 24, 2023    Book Drop My Account

Patrons may return materials at the Public Services Desk or in the bookdrop located on the library's front porch. Previously lost or long-overdue materials should be brought to the Public Services Desk.

 

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I am home trying to access Ebscohost databases. I got an error message when trying to log in.

1181 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jan 24, 2023    Off-campus access

You'll need to access Ebscohost databases through library's website: https://www.shepherd.edu/library/library-research When you hit the remote access screen, use your email and password to authenticate.
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Library Hours

1442 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jan 24, 2023    Hours Off-campus access

 For library hours, please visit Library Hours page
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Does the library have wireless printing?

2485 views   |   3 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jan 24, 2023    Printing

YES!

Please note: Only Shepherd University students, faculty and staff can use mobile printing.

To use mobile printing, you will need to send the document(s) you want to print as attachment(s) to printBW@shepherd.edu or printColor@shepherd.edu (for black and white, and color respectively) from your Shepherd email.
 
Here are the steps:
 
1. Login to your Shepherd email. 
2. Start a new message
    To: printBW@shepherd.edu (for black and white) OR printColor@shepherd.edu (for color)
    Subject: Not required
    Attachment: Attach the file(s) you want to print. Maximum is 2 documents. If you have more than 2, send more emails. Please note: documents online, like OneDrive or Google Docs, must be downloaded to the hard drive before attaching. 
    Email Body: Keep it empty (no words, images or signatures), otherwise it will be sent as a page. 
    The supported file formats: Microsoft Office® documents
                                                   Microsoft Outlook® files
                                                   PDF files
                                                   Images (JPG, GIF, PNG, BMP)
                                                   Text files (CSV, RTF & TXT)
                                                   OpenOffice documents
3. Send and wait for the confirmation email (normally it just takes a few seconds). Make sure there is a green check mark in the status field next to your file name.
4. Go to the printers near the Public Services Desk or the B&W printer on the 3rd floor. 
5. Swipe your Rambler card and make sure you have enough money on your card.
6. Select your job from the print queue and print. 
7. Click on the   button on the bottom of the screen to log out after you are done.
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What is meeScan and how does it work?

1184 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Dec 14, 2020    meeScan Self-Checkout

meeScan allows users to self-checkout library books using their own device or at one of the kiosk stations. For detailed instruction, please check out meeScan: Self-Checkout page.

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How do I search and download library eBooks?

987 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Dec 14, 2020    eBook

The library has a rich collection of ebooks that you can either read online or download to read in your mobile device. You can search for these eBooks from WorldCat Discovery of through Ebscohost interface. Here is the eBook guide that will walk you through how to search and download eBooks.
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