Ask a Librarian

You can call the Public Services Desk at 304-876-5421 or go to My Library Account online: https://shepherd.on.worldcat.org/myaccount. Use your Shepherd credentials to login. Community members can use their library card number and then set a password to login.

Please note: to renew materials online, they cannot be overdue.

Patrons may return materials at the Public Services Desk or in the bookdrop located on the library's front porch. Previously lost or long-overdue materials should be brought to the Public Services Desk.

There are three ways to add money to your Rambler card:

1. Online at the Rambler website http://shepherdwellness.com/rambler-card/ . There is a $10.00 minimum deposit required. You will need to use the same address as the credit card you're using to pay.

2. In person at the Wellness Center front desk.

3. At the Business Office located on the second floor of Ikenberry Hall.

If you are a community member using your own device, here is the link to access Shepherd's guest wifi: https://media.suweb.site/2016/10/Connecting-to-Guest-WiFi.pdf?v=1579184873.

If you are a Shepherd University student, faculty, or staff member, you must register your personal devices (laptop, tablet, phone)at the I.T. Help Desk located in the basement of Scarborough Library.

If you need a book, DVD, CD, or article not owned by Scarborough Library, you may submit an ILL request and we will borrow the materials from another library. Articles will be sent to your email and are yours to keep. Please go to the ILL webpage for more information https://www.shepherd.edu/library/library-interlibrary-loan/.

Please note: Interlibrary Loan privileges are available only to Shepherd University students, faculty, staff, and Scarborough Society members. Community patrons may request interlibrary loans through their Public Library. 

meeScan allows users to self-checkout library books using their own device or at one of the kiosk stations. For detailed instruction, please check out meeScan: Self-Checkout page.

• Login to a lab computer with your Shepherd username and password.
• Send your job to either Library_Color or Library_Black_and White. The color and B&W printer/copiers are located near the Public Services Desk. Another B&W printer is on the third floor, north wall.
• Make sure you have money on your Rambler card (Dining Dollars will not pay for print jobs).
• Swipe your card at the printer/copier of your choice. The display will tell you how much money is available for printing. Click 'OK'.
• You will see all jobs recently sent to the printer - select yours - it will be identified by your username.
• Press 'Print'

There are several ways you can contact us for help:

1. Check out our LibGuides for your subject or course: https://libguides.shepherd.edu/electronic_resources/alphabetical  

2. Chat/text/email a librarian using the link on the right side of the page.

3. Email your librarian directly. https://www.shepherd.edu/library/library-liaison/

YES!

Please note: Only Shepherd University students, faculty and staff can use mobile printing.

3. Send and wait for the confirmation email (normally it just takes a few seconds). Make sure there is a green check mark in the status field next to your file name.

7. Click on the   button on the bottom of the screen to log out after you are done.