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Does the library have wireless printing?

1074 views | 3 Vote this question as useful. 0 Vote this question as not useful. | Last updated on Nov 04, 2021 Printing

Scarborough Library is testing its mobile printing service right now. We cannot guarantee it will work.

Please note: Only Shepherd University students, faculty and staff can use mobile printing.

To use mobile printing, you will need to send the document(s) you want to print as attachment(s) to printBW@shepherd.edu or printColor@shepherd.edu (for black and white, and color respectively) from your Shepherd email.

Here are the steps:

1. Login to your Shepherd email.

2. Start a new message

To: printBW@shepherd.edu (for black and white) OR printColor@shepherd.edu (for color)

Subject: Not required

Attachment: Attach the file(s) you want to print. Maximum is 2 documents. If you have more than 2, send more emails. Please note: documents online, like OneDrive or Google Docs, must be downloaded to the hard drive before attaching.

Email Body: Keep it empty (no words, images or signatures), otherwise it will be sent as a page.

The supported file formats: Microsoft Office® documents
Microsoft Outlook® files
PDF files
Images (JPG, GIF, PNG, BMP)
Text files (CSV, RTF & TXT)
OpenOffice documents

3. Send and wait for the confirmation email (normally it just takes a few seconds). Make sure there is a green check mark

in the status field next to your file name.

4. Go to the printer near the Public Services Desk or the B&W printer on the 3rd floor.

5. Swipe your Rambler card and make sure you have enough money on your card.

6. Select your job from the print queue and print.

7. Click on the

button on the bottom of the screen to log out after you are done.

What is the new text message reference service? How does it work? DISCONTINUED

647 views | 0 Vote this question as useful. 1 Vote this question as not useful. | Last updated on Jan 20, 2022 Text Messaging Ask-a-Librarian

Scarborough Library has a new text message reference service. You can send the Library questions via text message (SMS), and a librarian will text you back with an answer.

How do I use Text a Librarian?

It’s easy. Just follow three simple steps:

Text your question to (681) 201-4898*
A librarian will respond as soon as possible!
Save us in your contacts and text us when you’re on the go.

*This number is for text only. To call the Library, dial (304) 876-5421 .

When can I text the Library?

The text reference service will be available during the regular reference hours:

Fall & Spring Semesters
Sunday 4 p.m.- 7 p.m.
Monday-Thursday 9 a.m.- 7 p.m.
Friday 9 a.m.- 3 p.m.

Summer and Intersessions
Monday-Friday 10 a.m.- 12 p.m.

If you text us after hours, your question will be answered when the next shift begins.

If the Library is closed for a holiday, weekend, event, or weather emergency, Text a Librarian will not be available.

How much does it cost?

The Library doesn’t charge a fee for using Text a Librarian; however, standard messaging and data charges from your cell phone service provider may apply.

Who is answering my texts?

Text a Librarian is staffed by reference librarians who work at Scarborough Library. We are real people (not robots!). So go ahead and text us. We're always happy to help!

How can students get help with their research assignments?

584 views | 0 Vote this question as useful. 0 Vote this question as not useful. | Last updated on Jun 16, 2020 Covid-19 Assignment Research Ask-a-Librarian

There are several ways you can contact us for help:

1. Check out our LibGuides for your subject or course: https://libguides.shepherd.edu/electronic_resources/alphabetical

2. Chat/text/email a librarian using the link on the right side of the page.

3. Email your librarian directly. https://www.shepherd.edu/library/library-liaison/

Library Hours

579 views | 0 Vote this question as useful. 0 Vote this question as not useful. | Last updated on Aug 14, 2020 Covid-19 Hours Reopening Off-campus access

Library building will reopen at 8am on August 17th, 2020 to Shepherd students, faculty and staff only. Please enter the building through 24-hour room door using your Rambler Card. For fall semester hours, please visit Library Hours page

I am home trying to access Ebscohost databases. I got an error message when trying to log in.

528 views | 0 Vote this question as useful. 0 Vote this question as not useful. | Last updated on Jan 22, 2021 Covid-19 Off-campus access

You'll need to access Ebscohost databases through library's website: https://www.shepherd.edu/library/library-research When you hit the remote access screen, use your email and password to authenticate.

How do I place a hold?

515 views | 0 Vote this question as useful. 0 Vote this question as not useful. | Last updated on Jun 09, 2021 Covid-19 Hold

For best results, please use Firefox or Chrome.

Shepherd users must logon to the online catalog using their Shepherd logon credentials.

Community Borrowers must sign in to ‘My Account’ and enter their password. Please see below for instructions on "How To Create a Password"

Locate the desired item in Shepherd’s Worldcat Discovery online catalog.

Click the ‘Place Hold’ button on the item’s catalog record and submit the form.

You will receive an email when the item is ready for pick up at the Public Services desk. Let the desk attendant know that you have an item on the "Hold Shelf". We strive to fill requests no later than the next business day.

Placing a Hold - A Walk Through

This is a visual Guide for placing a Hold in the Scarborough Library Worldcat Discovery Online Catalog
How to Create a Password for Community Members

Community Members will need a password to place a hold. This document will walk you through the steps to create a password for "My Account". Please have your library card at hand to create a password. After the password has been created, a hold may be placed. If you receive an error when placing a hold, your library account might not be up to date. Please call Public Services for Library Account questions.

You can also email Theresa Smith at tsmith@shepherd.edu or phone - 304-876-5217 (M-F 8:00-4:30)

How do I return my library materials?

508 views | 0 Vote this question as useful. 0 Vote this question as not useful. | Last updated on Jun 03, 2020 My Account Covid-19 Book Drop

Beginning June 1, 2020, patrons may return library materials in the outside book drop. Any fines/fees will be waived once the materials are returned in good condition. If you do not live locally and will return for the fall semester, you may return your materials upon your return in the fall.

How do I set up Google Scholar to find library resources?

499 views | 0 Vote this question as useful. 0 Vote this question as not useful. | Last updated on Jun 03, 2020 Google Scholar

Can I request interlibrary loan?

480 views | 0 Vote this question as useful. 0 Vote this question as not useful. | Last updated on Jun 04, 2020 Covid-19 Interlibrary Loan

Scarborough Library will begin to process Interlibrary Loan requests for items that need to be shipped physically from other libraries. Because of widespread library closures, loans may be available on a limited basis and processing times may be delayed. Thank you for your patience as we resume ILL services.

How can I renew my library materials?

476 views | 0 Vote this question as useful. 0 Vote this question as not useful. | Last updated on Jun 03, 2020 My Account Renew Covid-19

You can call the Public Services Desk at 304-876-5421 or go to my library account online: https://shepherd.on.worldcat.org/myaccount. Use your Shepherd credential to login if you have one. Community members can use their library card number and the password they set to login.

I am a community member. How do I create a password for my library account?

475 views | 0 Vote this question as useful. 0 Vote this question as not useful. | Last updated on Jul 16, 2020 My Account

Please find instruction here: Community Borrowers - How to Create Password for your WorldCat Discovery.

How do I print in the library?

475 views | 0 Vote this question as useful. 0 Vote this question as not useful. | Last updated on May 22, 2020 Printing

You will need to login to one of the lab computers. Library has both black and white printers and a color printer. Once you send your jobs to either one of the printer, you'll need to go to the Pharos release station located along the wall outside the Room 256. You will need your Rambler card or a community card to release the job. Follow the instruction on the touch screen.

How do I log in the lab computers?

469 views | 0 Vote this question as useful. 0 Vote this question as not useful. | Last updated on Jan 20, 2022

Use the first part (before @) of your Shepherd email and password.

Where can I drop off my books if the library is closed?

463 views | 0 Vote this question as useful. 0 Vote this question as not useful. | Last updated on Jun 03, 2020 Covid-19 Hours Book Drop

Can I still access library resources?

453 views | 0 Vote this question as useful. 0 Vote this question as not useful. | Last updated on Jun 16, 2020 Covid-19 Online Resources

Yes. The library has many electronic resources you can still access off-campus. Please check out our online database list here: https://libguides.shepherd.edu/electronic_resources/alphabetical

What is meeScan and how does it work?

450 views | 0 Vote this question as useful. 0 Vote this question as not useful. | Last updated on Dec 14, 2020 meeScan Self-Checkout

meeScan allows users to self-checkout library books using their own device or at one of the kiosk stations. For detailed instruction, please check out meeScan: Self-Checkout page.

How do I search and download library eBooks?

444 views | 0 Vote this question as useful. 0 Vote this question as not useful. | Last updated on Dec 14, 2020 eBook

The library has a rich collection of ebooks that you can either read online or download to read in your mobile device. You can search for these eBooks from WorldCat Discovery of through Ebscohost interface. Here is the eBook guide that will walk you through how to search and download eBooks.

To add money to your Rambler Card online, please go to Rambler office site at: http://shepherdwellness.com/rambler-card/

Click on "MAKE A DEPOSIT".

Fill out the required information.

Please note: You will need to use the exact same address as the credit card you're using to pay.

More Help
Chat with us!
Call us at 304.876.5420
E-mail us
Fall Semester Reference Hours
In-Person 9:30am-11:30am M-TH
Chat 1:30pm-3:30pm M-TH
Chat 10am-12pm Fri
Summer/Intersession Reference Hours
10am-12pm M-F
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